Frequently Asked Questions
Everything you need to know about your next pair of boots.
What is the best way to determine my size?
We recommend measuring your foot length and comparing it to our size chart. Most of our boots run true to size, but if you are between sizes, we suggest sizing up to accommodate thicker socks.
Are Merry People boots 100% waterproof?
Yes, our Bobbi and Darcy boots are made from natural rubber and quality neoprene, making them 100% waterproof and perfect for rain, snow, and garden work.
How long will it take for my order to arrive?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-7 business days depending on your location, while express shipping takes 1-3 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. We provide free exchanges to ensure you find the perfect fit and color.
How do I care for my natural rubber boots?
To keep your boots looking new, wipe them down with a damp cloth and mild soap. Avoid storing them in direct sunlight or near heaters, as this can cause the natural rubber to crack.
Do you offer international shipping?
Yes, we ship to customers all over the world. International shipping rates and delivery times vary by country and will be calculated at checkout.