Returns & Exchanges
We want you to love your Merry People boots as much as we do, which is why we offer a flexible 30-day return and exchange policy for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Boots
Place your unworn boots back in their original Merry People box and ensure they are securely packed for transit.
Ship It Back
Print your prepaid shipping label provided by the portal and drop your package off at any authorized shipping location.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new pair immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing